Items will be shipped via UPS, FedEx or common freight carrier. Once items ship, they become the responsibility of the carrier and buyer.
Purchases should be carefully inspected before delivery. Refuse the shipment if the item appears damaged and note it on the paperwork with the driver. Contact us to let us know so that we can send a replacement. Failure to make note of damages make it difficult / impossible to file a claim for reimbursement.
Please be cautious when opening your purchase. Knives and scissors used carelessly can cause damage such as cut fringe, punctures, etc.